Hi! Thank you for taking the time to look through my digital portfolio.
I have experience creating content in Canva, Adobe Illustrator, Adobe Spark, and WordPress. I have experience creating social media graphics and captions. I have helped manage social media profiles and have experience scheduling posts through Hootsuite and Facebook. I have a strong background in the customer service industry, where I gained knowledge of how to build customer relationships and handle customer concerns.
I'm incredibly self-motivated, organized, detail-oriented, and adaptable. I'm eager to learn and excited to take the initiative to expand my own skill set.
My goal is to help exceptional companies connect and build a relationship with their customers and spread their positive impact through ethical marketing practices.
"I was consistently impressed with Robin’s in-depth research regarding content creation. Robin has a voracious hunger for digital marketing and is always willing to learn more! Not only is she very dedicated to her work, Robin has an undeniable strong passion to excel at any task put forth and her insurmountable willingness to overcome challenges goes above and beyond."
Julianna E. Blankenship
"Robin manages her time, adheres to deadlines and recognizes the importance of a strong work ethic. Her completed projects are consistently of a high quality. Robin demonstrates the critical thinking skills necessary to succeed and lead in the workforce or higher education, and I recommend her with absolute confidence. She will make the most of any opportunity presented to her."
Todd Senft, Ph.D
"Robin was a stellar performer in my course and it quickly became evident that she possessed and uncommon curiosity and enthusiasm for learning. She consistently and dependably submitted high-quality work each week and met all required deadlines. Her passion and conscientiousness resulted in her being the top scoring student in the course."
Social Media Apprentice
Mar 2019 - May 2019
I apprenticed with SocialSpark Pro for three months under the direct supervision of the founder and CEO. I created content including blog posts, social media graphics, and social media posts. I scheduled social media posts through Hootsuite and Facebook and helped manage the company's Facebook and Instagram profiles. In just two months, we generated an Instagram following of over 300. I left on good terms to pursue career options.
May 2018 - July 2019
Identified a gap in the local market, created a unique and compelling profile to appeal to this particular target market. Coordinated meet and greets with clients, ensured responsible care, and maintained a five-star rating. Left to pursue career opportunities
Sales Associate & Customer Satisfaction Coordinator
Fred Meyer Jewelers
April 2014 - Oct 2015
Built and maintained strong customer relationships, created appealing visual displays, promoted in-store events, routinely achieved $25,000 monthly sales goals by marketing merchandise, and engaged in customer outreach. Led team in increasing customer satisfaction through actions and encouraging customer reviews. Left on good terms due to relocation and to pursue school full time.
Server & Lead Server Trainer
March 2012 - Feb 2014
Quickly became one of the top performing servers. Promoted to the lead server trainer within six months of employment. Trained bi-monthly groups of 3-10 servers. Was a leader, mentor, and team member. Led by example. Promoted up-sales to customers. Left on good terms for relocation.